Princess MedallionClass 4.14 (108702)

Princess MedallionClass is an innovative cruise experience that enhances guest convenience and personalization through technology, allowing seamless boarding, access to services, and tailored experiences while onboard.

The Medallion is a small, wearable device that allows guests to unlock their stateroom doors, order drinks and food, make reservations, and track friends and family onboard through a mobile app.

Yes, while it is highly recommended for an enhanced experience, every guest must have a Medallion for secure access to messaged services and features.

Yes, guests can also use their smartphones with the MedallionClass app to access services. However, the physical Medallion provides additional convenience.

The app allows guests to check-in online, view daily activities, make dining reservations, order food and drinks, track their location on the ship, and even chat with others onboard.

Guests receive their Medallion before boarding through mail or at cruise terminals where they can pick it up upon arrival.

If you lose your Medallion, you can report it at Guest Services on board to receive a replacement.

The basic use of the Medallion and its core features are included in the cruise fare; however, some services such as premium dining or beverage packages may incur additional charges.

Yes, children can use a customized version of the Medallion which allows them to enjoy select features while ensuring guest safety throughout the cruise.

Guests can visit Guest Services for assistance or contact staff members throughout the ship who can help with any issues regarding the Medallion or app.